modal 138 Terms of Use
We at modal 138 set out these terms to explain how our platform operates, what we expect from account holders, and how we handle disputes. By opening an account on modal 138, you agree to follow these terms. We enforce them consistently to protect both you and our platform from fraud, unauthorized access, and misuse.
This page covers account eligibility, deposit and withdrawal procedures, bonus conditions, account security responsibilities, and how we resolve disputes. We've written these terms in plain language so you understand your rights and obligations before you begin. If anything is unclear, our support team can answer your questions.
Our services are available only where local law permits. We encourage you to verify that access is available in your jurisdiction and to review these terms carefully before creating an account on modal 138.
Account Eligibility and Registration
When you open an account on modal 138, you confirm that you are of legal age in your jurisdiction and that you are not prohibited by local law from using our platform. We do not knowingly accept accounts from minors or from users in jurisdictions where online gaming is prohibited.
During registration, you provide your email address, create a password, and verify your phone number via SMS. We then ask for identity verification — a photo ID and a selfie — to confirm your identity. This process, known as KYC (Know Your Customer), is a legal requirement we enforce for all accounts. Our team reviews your documents within a few hours. If we cannot verify your identity, we will not activate your account and will return any funds you have deposited.
You are responsible for keeping your password secure. We recommend using a strong password and enabling two-factor authentication in your account settings. If you suspect unauthorized access to your account, contact our support team immediately. We will freeze your account and investigate.
Key takeaways
- You must be of legal age and not prohibited by local law from using modal 138
- Identity verification (KYC) is required before you can deposit or withdraw
- You are responsible for keeping your password and account secure
- Two-factor authentication is available and recommended
- Report unauthorized access to our support team immediately
Deposits, Withdrawals, and Account Balance
We accept deposits via nine payment methods on modal 138: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment. Deposits are processed instantly or within a few minutes, depending on your payment provider. We do not charge deposit fees, though your bank or e-wallet provider may apply their own charges.
Your account balance is updated in real time as you deposit, play, and withdraw. We send email confirmations for every transaction so you have a complete record. You can review your transaction history anytime in your account dashboard.
Withdrawals on modal 138 follow a verification process. When you request a withdrawal, our team reviews your account for compliance — a routine check that typically takes a few hours. After approval, we transfer your funds to your chosen payment method. We do not charge withdrawal fees, but your bank or e-wallet provider may apply charges.
We reserve the right to delay or refuse a withdrawal if we suspect fraud, money laundering, or violation of these terms. If we refuse a withdrawal, we will explain our reason and work with you to resolve the issue. During major holidays like Idul Fitri, Idul Adha, or Imlek, withdrawal processing may take longer due to bank closures.
Bonus Terms and Conditions
We occasionally offer bonuses to new and existing account holders on modal 138. Any bonus we offer comes with specific terms — for example, a minimum deposit requirement, a playthrough condition, or a time limit. We display these terms clearly when you claim a bonus, and we include them in your account history.
Bonuses are not withdrawable until you meet the playthrough requirement. For example, if we offer a bonus with a 5x playthrough condition, you must wager the bonus amount five times before you can withdraw it. We track your playthrough progress in your account dashboard.
We reserve the right to cancel a bonus or forfeit bonus funds if we detect abuse — for example, if you claim multiple bonuses using different accounts, or if you attempt to withdraw bonus funds before meeting the playthrough requirement. We enforce these rules consistently to ensure fair treatment for all users.
Account Security and Your Responsibilities
We protect your account with encryption and industry-standard security practices. Your payment information is never stored on our servers — each transaction is processed through trusted payment partners. We use two-factor authentication to add an extra layer of security to your login and withdrawals.
You are responsible for protecting your account. Do not share your password with anyone, do not use the same password on other websites, and do not access your account from shared or public devices. If you must use a public device, log out completely when you finish and clear your browser cache.
We monitor all accounts for suspicious activity. If we detect unusual login patterns, large withdrawals, or other signs of compromise, we may freeze your account and contact you to verify the activity. This protects you from fraud.
Prohibited Activities on modal 138
We prohibit the following activities on modal 138:
- Using multiple accounts to claim bonuses or circumvent our terms
- Sharing your account with other users
- Attempting to access our systems or games through unauthorized means
- Using automated tools or bots to play games or place bets
- Depositing funds obtained through illegal activity
- Attempting to manipulate game outcomes or exploit bugs
- Harassing our support team or other users
If we detect any of these activities, we will close your account and forfeit any remaining balance. We may also report the activity to relevant authorities if we suspect illegal conduct.
Dispute Resolution and Complaints
If you have a complaint about your account or our service, contact our support team first. We aim to resolve disputes within a few business days. If you are not satisfied with our response, you can escalate your complaint to our management team.
We keep records of all complaints and resolutions. If we cannot resolve your dispute internally, we may refer it to an independent arbitrator or relevant regulatory authority in your jurisdiction. You agree to submit to this process as a condition of using modal 138.
Jurisdiction and Service Availability
We at modal 138 operate in jurisdictions where online gaming is permitted by local law. We do not offer our services in regions where such activity is prohibited. Users are responsible for verifying that access and use of modal 138 comply with their own jurisdiction's law.
If you access modal 138 from a jurisdiction where our service is not available, we reserve the right to close your account and return your balance. We may also restrict access to our platform from certain IP addresses or geographic regions.
These terms may change at any time. We will notify you of material changes via email or by posting an updated version on our website. Your continued use of modal 138 after we post changes constitutes your acceptance of the new terms.
Data Protection and Privacy
We collect personal data from you during registration and account verification. We use this data to verify your identity, process your deposits and withdrawals, and comply with legal requirements. We never share your personal data with third parties without your consent, except as required by law.
We use encryption to protect your data in transit and at rest. We store your data on secure servers and limit access to authorized personnel only. You can request a copy of your personal data or ask us to delete it by contacting our support team, subject to legal retention requirements.
Our Commitment to Fair Play
We at modal 138 are committed to fair play and transparency. All our games use certified random-number generation, so every outcome is unpredictable and fair. We do not manipulate odds or outcomes in our favor. Our games are regularly audited by independent third parties to verify fairness.
We provide game rules and payout tables for every game on modal 138. You can review these before you play so you understand how wins are calculated and what to expect. If you have questions about a specific game, our support team can explain the rules in detail.
These terms of use apply to all users of modal 138, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, or anywhere else our service operates. By creating an account, you agree to follow these terms and to use our platform responsibly. If you have any questions about these terms, contact our support team before opening an account.